Frequently Asked Questions
How can I track my order?
Once your order is shipped, tracking details will be shared with you through the available order/shipping updates.
What are the shipping charges and delivery time?
Shipping is ₹79 for orders below ₹999, while orders of ₹999 or above qualify for FREE shipping. Orders are generally delivered within 3–5 business days, depending on the delivery location and courier service.
Can I change or cancel my order after placing it?
As our hampers may be customized and prepared specifically for your order, changes or cancellations may not be possible once the order has been processed. Please contact us as soon as possible if you need any changes.
What is your return, damage & support policy?
Our products are non-returnable and non-refundable, except in cases where you receive a damaged, defective or incorrect product. If you face any issue with your order, please contact us through the WhatsApp chat option available on our website or our official social media channels with your order details and clear photos/videos of the package and product. We’ll review the issue and assist you accordingly.
Can I send a gift directly to someone else?
Yes! You can enter the recipient's delivery address while placing your order. You can also add a personalized message to make the gift extra special.